Employment History Student Ambassador, Manpower June 2017- March 2019 I was responsible for representing the University towards Stakeholders and members of the public. My key duties included: • Communicating and effectively conveying knowledge about the University on a tour with diverse groups of people • Receiving and handling incoming calls regarding university offers on the University Clearing hotline, and successfully managing a plethora of administration issues with faculty members • Having the initiative to handle challenging situations in a positive but assertive manner Account Executive, The Link Agency Sep 2017- February 2018 I worked as a team member in a marketing agency alongside my studies at University, which enabled me to gain real industry experience, a stronger commercial awareness, as well as having a tremendously exciting opportunity of working on a brief by Ted X. My key duties included: • Managing and creating visual content for the Ted X BCU social media handles, keeping in with the regulations of the client • Designing and creating content for the Ted X, Birmingham City University website • Supporting the branding team responsible for the event’s promotional activities Social Media Marketing Intern, Bettering Education June 2017 – Sep 2017 A 3 month unpaid internship where i was responsible in managing and creating written content for the organisation’s social media platforms, my key duties included: • Formulating and negotiating digital marketing strategies with fellow interns in how to strengthen brand awareness online and increase traffic to our website • Writing and managing written creative content for Bettering Education website which led to a higher awareness of our cause online Sales Assistant, 24 Seven Oct 2016 – Jan 2017 At 24 Seven, I worked with and represented luxury brands such as Giorgio Armani, Victor and Rolf, Yves Saint Laurent and Tom Ford in a busy retail environment. My key duties included: • Promoting fragrances through traffic stopping customers to try out a luxury fragrance and eventually make a sale and meet my targets Receptionist, Parkfield Primary School Oct 2015 – March 2016 As a school receptionist responsible for the welfare of the school’s administration systems and welfare of the students, I worked alongside a hard working team in a fast paced challenging environment. My key duties included: • Welcoming and co-ordinating various stakeholders into the school, assisting in ID and DBS checks • Handling large complex volumes of paperwork requiring a strong attention to detail and a high degree of resourcefulness. • Handling incoming calls on the main school phone line and successfully dealing with a plethora of inquiries • Maintaining school management information systems such as SIMS and handling, monitoring and updating sensitive data Handing all paper administrational duties, reprographic, paper filing and handling large complex volumes of paperwork requiring a strong attention to detail and a high degree of resourcefulness