A & A Solicitors Human Resource Assistant ( June 2017- April 2018) - Performing clerical duties such as filing, photocopying and faxing. - Compiling reports and spreadsheets. - Assisting in recruitment of all permanent and casual staff from start till end. - Processing payroll, which includes ensuring vacation and sick time are tracked in the system. - Ensuring all documents and procedures are in place and followed for HR audits. - Ensuring right to work checks are completed and assisting with background checks - Supporting the HR team with any projects and administrative work, whilst effectively managing my time to ensure that my individual projects also get completed to the best of my ability. Nike Customer Service Assistant ( August 2015- present) - Facilitated and ensured a superior quality retail customer experience. - Served customers, handled cash and processed debit and credit card purchases. - Arranging customer services such as handling refunds and processing complaints. - Coordinate and collaborate with cross-functional teams to ensure quality services to customers.